Your shopping experience doesn’t end with a purchase. Continue your journey with jrewards, our dedicated loyalty programme designed to reward your indulgence and show our appreciation.

Way To Redeem Points

Spend on whatever you want in J SELECT stores and

Way To Earn Points
  • 200
    Create an account
  • 1
    Every HK$1 spent at J SELECT
  • 200
    Register products online for warranty
Frequently Asked Questions

About jrewards membership

How do I become a jrewards member?

To become a member, simply fill in membership form at Jebsen Consumer Products Service Centre, J SELECT, J Delight or designated retail stores. You can also sign up via, or J SELECT mobile app, or when completing warranty registration. Each valid mobile number can be registered only once.

Can I login to jrewards using the account I registered in your retail store?

Yes, you can register an online account by using the same mobile. Your accounts will be linked together under one master account.


Yes, you can activate your online account and reset password using the same registered email.

Will my jrewards account expire?

No, there is no validity period for jrewards membership.

What are the benefits of being a jrewards member?

You can stay up-to-date with the latest news and product trends, be first to know about promotion offers, earn points on specific activities and enjoy preferential service every step of the way during your shopping experience. For more details, go to

About jrewards programme

What is the jrewards programme?

jrewards is a loyalty programme to reward you at every step of your shopping journey. For more details, visit

I am already a jrewards member. Can I enjoy these benefits too?

Yes, existing members are already included in the jrewards programme.

How do I earn jrewards points?

Earning points through purchase: When you make a purchase at J SELECT, present your jrewards membership identity to earn 1 point for every HK$1 you spend.

Earning points through promotional activities: You can earn points when you sign up for a jrewards member account at J SELECT, Jebsen Consumer Products Service Centre, or via,, register products online for warranty or participate in selected promotional activities. For more details, visit

Under what circumstances that I cannot earn points?

If any of the below scenario happens while you purchase or participate into promotional activities, points will not be entitled:

  • Fail to present valid jrewards membership identity while purchase/participate into promotional activities;
  • Fail to complete the payment while purchase;
  • Specific promotional activities (depends on special terms and conditions);
  • Cash coupons, discounts, delivery fee and amount paid with points are not included in the calculation of earning points. For example, the price of product is HK$250 and redeemed $100 from points, the net purchase amount would be HK$150. You can earn 150 points from this transaction.

How do I redeem my points?

Every 1,000 points earned can be redeemed for HK$50 off your next transaction. To redeem at J SELECT retail store, simply present your jrewards membership identity at time of purchase. To redeem at J SELECT online store, check and select the amount payable with points at checkout page for placing order. Points will be deducted from your account immediately.

However, the amount payable with points can only be applied in whole multiples of $50, with any outstanding balance covered by an alternate payment method. For example, for a HK$220 product, you can only pay a maximum of 4 x HK$50 with points.

What happens to my points if my order is cancelled or refunded?

If your order is cancelled or refunded, any points earned will be deducted from your account, while any points used will be refunded within 14 working days after the refund has been made.

How can I check my jrewards points balance?

You can log in to your account via, or J SELECT mobile app. Alternatively, call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email

Can I transfer my points to another jrewards account?

No, whether the account is in your name, or someone else's, points cannot be transferred.

Can I earn jrewards points when shopping at J SELECT or other Jebsen operated retail stores outside Hong Kong?

No, this membership programme is valid in Hong Kong only.

Will my jrewards points expire? How can I check their expiry date?

jrewards points are valid for one year from the date of issue. To enquire about their expiry date, please call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email

How long until earned points appear in my account?

Points will be credited to your account within 5 working days of the transaction or activity.

About your account

How can I update my jrewards account details

Please call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email

I forgot my password. What should I do?

Go to the log in page at, or J SELECT mobile app and click “Forgot Password”. Submit your email address and a link to reset your password will be sent to you.

Should these FAQs not solve your problem, please call our customer service hotline on 2926 2300 (MON-SAT: 9:00am - 8:00pm) or email